How to cancel
If you want to cancel an ongoing service agreement with 3webseiten.de, please send your cancellation request by email to
To help us process your request quickly, please include the following information in your email:
- Business name
- Contact person
- Email address or phone number
- Website or domain
- Service or package you want to cancel
- Requested cancellation date, if applicable
Cancellation periods
The applicable cancellation period depends on the individual agreement, offer or service package agreed with you. If no specific cancellation period has been agreed, we will review your request and confirm the next possible cancellation date by email.
What happens after cancellation
After receiving your cancellation request, we will confirm receipt and clarify the next steps. Depending on your service setup, this may include website handover, hosting transfer, domain transfer, data export or final technical support.
Hosting, domain and website handover
If your service includes hosting, maintenance or website management, please tell us whether you want to transfer the website, domain or related accounts to another provider. The exact handover process depends on your current technical setup and the services included in your agreement.
Important note
A cancellation request is only considered received once it has arrived at our contact email address. Please keep a copy of your cancellation email for your records.